Testimonials:

“Dan took me under his wing when I arrived at Cooper Standard, and was always there to mentor me as I learned. Dan is a great teacher, and is very intelligent and respected. Dan has a passion for his work, and is a major advocate for listening to the Voice Of the Customer – the lifeblood of any successful organization. If you are in the market for a self-starter with the advanced skills necessary to make your customers happy and your company a success…. Dan is your man.”  Michael Maloziec

“I attended a business process workshop at Walsh last week that turned out to be a Value Stream and Voice of the Customer workshop. I believe the tie to the bottom line and integration of VOC to Lean and Six Sigma are key aspects that have been reinforced especially after this workshop.” — John S. Boulahanis, P.E.

“I attended the workshop that you and Dan facilitated last week. I wanted to let you know that your delivery of the material, was not only informative, but also was one of the most creative and attention-holding presentations that I have had the fortune to attend…” — Robert Shigenaka Marlin Technical Solutions

“Dan delivers results. We used Dan to help us to develop a systematic way of developing the VOC prior to QFD development. Dan helped us to establish the methodology to identify and to prioritize the wants and needs of key customers. We accomplished this project under budget and on time to a very aggressive schedule: in less than 10 weeks. Dan’s performance exceeded our expectations.” David Mitchell, Manager Reliability at Eaton Electrical
 
“Dan has a unique understanding of interpersonal relationships, which allows him to structure effective team environments. His ability to interact with and coach all types of individuals for a common goal is an asset. I’ve met only a few people that are truly passionate about helping others discover hidden needs or underlying purposes, and I would place Dan at the top of the list.” Chris Kargula,  Engineering Manager, DFSS & IP at Cooper Standard Automotive